Job Overview
Internet service provider in North Goa requires Network & Hardware Technician, with experience in Fiber Optic Network management & FTTH, configuring & troubleshooting basic networking hardware & equipment.
Job Responsibilities
- Experience in Fiber Optic Network management & FTTH.
- Configuring & troubleshooting basic networking hardware & equipment.
- Working with senior team to develop, maintain & upgrade the network including optimising redundancies.
- Operational excellence, responsible for ensuring maximum uptime.
- Optimising 10 G Network – Mapping, managing & maintaining.
- Managing an inventory of all networking hardware including switches, OLTs, MikroTik devices, SFPs etc.
- Responsible for joint management of the technical & operations teams, working closely with the Head of the company, bringing ideas, making business development recommendations & turning concepts into progressive technical strategies.
- Refining the business from an operational point of view.
- Providing input on how to build on an already successful product portfolio.
- Responding to customer call-outs – Troubleshooting & fixing technical issues – Ranging from Internet related issues to general IT issues.
- Knowledge in configuring & trouble-shooting computers, computer hardware & LAN networking hardware, including routers, access points & switches.
- Contributing to the technical set up & delivery of new bandwidth & supporting IT infrastructure.
- Technical development of the businesses to streamline processes including but not limited to: CRM platforms, Internet Service Management platforms & security.
- KPI’s, reporting, adhering to SLAs.
- Developmental project delivery as per requirements of the business.
Job Requirements
- A high school degree and an associate or bachelor’s degree in computer science, engineering, or related field.
- Previous experience of 2-3 year’s.
- Knowledge in configuring & trouble-shooting computers, computer hardware & LAN networking hardware, including routers, access points & switches.
- Good knowledge of internet security and data privacy principles.
- Excellent communication, organizational, and time-management skills
Working Hours: 8.45 am – closing (or equivalent based on achieving objectives) Monday – Saturday. Rotational Sunday shift with an alternative paid day off.
Other benefits: PF & ESIC benefits.
Location: Parra- Mapusa, North Goa
For any further details please write to us at <jobs@samyojak.in>
