Job Summary
We are looking for a proactive and result-driven Tele calling Executive to support lead generation,
customer engagement, and business development activities. The role involves handling inbound and
outbound calls, understanding customer needs, explaining products/services, and closing sales
through effective follow-ups.
Job Responsibilities
- Identify and cold calling for new business opportunities
- Collecting Leads from Online, Agencies, existing Customers, ASM, etc. sources
- Using sales scripts proffered by the company to drive sales and respond to customer for selling
- Generating promising leads for fixing appointments for field sales and agencies
- Calling for Feedback & References collection to customer and agencies
- Focus on daily and monthly calling targets with respect to call volume and sales.
- Making sure all Channel Partners are Active & doing good Business
- Achieving Business Targets as per KRA-KPI
- Provide support to and work cooperatively with other members of the sales team to achieve objectives.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Lead Generation by calling.
- Respond to customer needs with solutions.
- Refer customer complaints to the supervisor for quality control.
Job Requirements
- Effective Communication.
- Minimum 1 year of experience
- Preferred languages: English, Hindi, Gujarati
- Excellent phone manner and articulation.
- Good computer knowledge – MS Word, Excel, PPT.
- Ability to cope with rejection.
- Exceptional customer service skills.
Location: Ahmedabad
